Returns & Exchanges

At CustomTent by ABCCANOPY, we want you to be completely satisfied with your custom apparel and gear. If your order doesn't meet our quality standards, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Contact our support team with your order number and photos of the item to receive a Return Merchandise Authorization (RMA) number.

2

Package Your Items

Securely pack the unworn, unwashed items in their original packaging, ensuring all custom tags and labels are still attached.

3

Ship the Package

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Refund or Exchange

Once our quality control team inspects the return, we will process your full refund or ship your replacement item within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing